Director of Product, Clinical Operations Platform
Tailorcare
Operations, Product
Remote
Posted on Aug 28, 2025
About TailorCare
TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients' symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.
TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.
About the Role:
We seek an exceptional product leader to nurture and grow our product organization. You will hire, guide, coach, and grow product talent at TailorCare. You will also establish and amplify our product culture, which is centered on solving problems for our customers, delivering solutions in increments, and continuously iterating to improve. You will define product lines and areas of ownership for our product managers, and you will empower your team to work proactively in defining a strategic vision for their respective areas of ownership. Communicating progress, helping your team resolve dependencies, celebrating wins, and working closely with your engineering counterpart are all crucial to your success. We are a fast-paced healthcare start-up prototyping new solutions that serve patients, providers, clients, and internal clinical operations. Solutions serve to manage patient data, create patient engagement channels, aid clinical decision-making using ML models, and more. Your product leadership will guide our product and technical teams to move quickly and deliver high quality. You will be a thought partner with the VP of Product to set product vision and make long-term bets. This role has high growth potential for personal development and building a strong organization from the ground up.
Key Responsibilities:
- Set the product strategy that aligns with business opportunities and growth
- Lead team in product roadmap creation, refinement, and prioritization
- Guide and coach the team to identify customer problems, ideate innovative solutions, and collaborate closely with design and engineering for delivery
- Be the glue across all departments at TailorCare by earning stakeholder trust and delivering on commitments
- Accountable for the success of their product portfolio, define and track key results and communicate progress with stakeholders.
- Help the team to think big and make good decisions quickly
Key Qualifications:
- 10+ years product management experience
- 7+ years healthcare technology and clinical process experience
- 3+ years of managing product teams
- Strong knowledge of product management best practices
- Excellent communication and presentation skills
- Bachelor’s degree from an accredited school
What's In It For You
- Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
- Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
- Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
- Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
- Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
- Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
- Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.
TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.