Admin & Employee Engagement Specialist
Pocketpills
Gurugram, Haryana, India
Posted on Nov 21, 2024
About Pocketpills
Pocketpills is Canada’s online pharmacy. We are revolutionizing the pharmacy experience by combining personalized care with innovative proprietary technology. We are a team of healthcare professionals, technologists, customer service working to provide personalized care, support and timely medications for our members. Through our easy-to-use app and website, members can fill prescriptions, order refills and consult with certified health care professionals—wherever and whenever they need. With a presence across multiple provinces in Canada, we are committed to making medication more accessible and affordable for all Canadians. Pocketpills is one of Canada’s fastest-growing health tech companies, with more than 500,000 members and counting.
At Pocketpills, we prioritize a member-focused approach and seek passionate individuals who resonate with our core values: People First, Celebrate the Why!, Be Accountable, Act with Honesty and Integrity, and Think Big, Start Small, Move Fast.
Join us in making a meaningful impact in health-tech!
Position Overview
The Admin & Employee Engagement Specialist is responsible for ensuring efficient administrative operations while fostering a positive and engaging work environment. This role combines administrative expertise with a passion for employee well-being and engagement, contributing to organizational effectiveness and a thriving workplace culture.
Key Responsibilities
1. Administrative Support
Manage daily office operations, including scheduling, correspondence, and record-keeping.
Maintain and organize office supplies, facilities, and equipment to ensure a productive workspace.
Handle internal and external communication, including emails, calls, and memos.
Support leadership and other departments with administrative tasks as required.
2. Employee Engagement:
Design and implement initiatives to boost employee engagement, satisfaction, and retention.
Organize team-building activities, workshops, and events to promote a collaborative culture.
Act as a point of contact for employee concerns, ensuring timely resolution and follow-up.
Conduct surveys, analyze feedback, and recommend actionable improvements for engagement.
3. Data Management & Reporting:
Maintain employee records, engagement metrics, and administrative documents with confidentiality.
Prepare reports on engagement initiatives and administrative processes for leadership review.
4. Continuous Improvement:
Identify gaps in employee satisfaction and develop innovative solutions to address them.
Proactively suggest improvements to administrative systems and workplace engagement strategies.
Qualifications:
Bachelor’s degree in Business Administration, Human Resources, or a related field preferred.
Experience:
Minimum of 2–4 years in administrative roles, HR, or employee engagement.
A proven track record of planning and executing engagement initiatives is a plus.
Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with HRIS tools is advantageous.
Creative thinking with a solution-oriented approach.